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Patient FAQs

General
Why consult a urologist? Why consult a urogynecologist?

A urologist treats the urinary system in both women and men. The urinary system includes the bladder, kidneys, and urethra. A urogynecologist has additional training in the female genitourinary system and pelvic floor reconstruction. Dr. Campeau is both a urologist and urogynecologist, with expertise spanning a broad range of conditions and treatments.

How do I get a referral to see a urologist or urogynecologist?

To be seen in Quebec’s public healthcare system, you must be a Quebec resident with a valid RAMQ card and obtain a referral from your physician. To be seen privately, you do not need a referral.

Service capabilities
What are Dr. Campeau’s areas of expertise?

Dr. Campeau treats women’s and men’s urological and pelvic floor challenges. She has internationally-recognized expertise and advanced training in benign prostatic hyperplasia, male and female urinary incontinence, pelvic floor reconstruction, neurogenic lower urinary tract dysfunction, and cosmetic urogynecology.

What languages does Dr. Campeau speak?

Dr. Campeau treats patients in English, French, or Spanish. She can provide care in the language of your choice.

What areas does Dr. Campeau serve?

Dr. Campeau treats patients in Montreal, Quebec. Quebec residents wishing to use Quebec’s public healthcare system are treated at the Jewish General Hospital in Montreal. Private services are provided at Steinberg Santé.

Can Dr. Campeau treat patients who don’t speak English, French, or Spanish?

While Dr. Campeau treats patients in English, French, or Spanish, she is happy to treat patients who speak other languages. They should be accompanied by an adult translator fluent in either English, French, or Spanish as well as the patient’s native language during the visit. The patient should be comfortable discussing very private issues via the translator.

What is the wait time to see Dr. Campeau?

For Quebec residents who wish to use Quebec’s public healthcare system, you need to obtain a referral from your physician and have it faxed to the Jewish General Hospital in Montreal at 514-340-7559. The office will contact you to schedule an appointment and confirm the wait time.

If you wish to be seen privately, no referral is needed. Please fill out the private treatment contact form. The office will contact you to schedule an appointment and confirm the wait time.

the consultation
What do I need to bring to/prepare for my first appointment?

It would be helpful to bring all relevant medical records, such as past test results, records of any previous surgeries, and notes from prior consultations or clinical visits. If you’re not sure whether something is relevant, it’s best to bring it. Please also bring a list of all medications you are currently taking.

Can I bring someone with me?

Absolutely. The person you bring should be someone with whom you’re comfortable discussing intimate medical issues.

Coverage
Are Dr. Campeau’s treatments covered by public healthcare?

For Quebec residents, most essential medical treatments, including many offered by Dr. Campeau, are covered through our province’s public healthcare system (Régie de l’assurance maladie du Québec, or RAMQ). On the Treatments page, certain treatments that are considered elective, and that are therefore not covered by RAMQ, are clearly indicated as such.

To see Dr. Campeau through the public system, you need a referral. Please have the referral faxed to the Jewish General Hospital in Montreal at 514-340-7559.

Wait times in the public healthcare system can be long, particularly for elective treatments that are not considered medically urgent. Unfortunately, wait times are outside Dr. Campeau’s control.

Can I see a urologist without a referral?

Yes, it is possible to see a urologist privately without a referral. Dr. Campeau treats patients privately through Steinberg Santé in Montreal.

Can I see Dr. Campeau if I live in another province?

Yes, Dr. Campeau can provide private treatment, including for patients from provinces other than Quebec.

Treatment
Where will my treatment take place?

Quebec residents wishing to use Quebec’s public healthcare system are treated at the Jewish General Hospital in Montreal. Certain surgeries are done at Lasalle Hospital. Private services are provided at  Steinberg Santé. Private surgeries are performed at private surgical centres such as Centre de Chirurgie Métropolitain and Centre de Chirurgie Mont-Royal .

Your urological wellness matters.

If  you have bothersome symptoms, or if you are worried about your urological or pelvic floor health, treatment is possible.

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